NationalEUO's Blog/Debunking EUO Myths: The Process Is Simpler Than You Think

Debunking EUO Myths:
Why the Process Is Simpler Than You Think

The Examination Under Oath (EUO) process often carries misconceptions that can create unnecessary delays and frustration. These myths, however, stem not from the process itself but from the people involved. In reality, the EUO process is designed to be streamlined, efficient, and consistent across all claims and jurisdictions.

Let’s break down the top three myths about the EUO process and why they aren’t true.​

Myth #1: The EUO Process Takes Too Long

The EUO process is not designed to be lengthy. On the contrary, it is intended to expedite claims handling. A reasonable timeline for an EUO is 2–3 weeks, with a maximum of one month. If EUOs are taking three to six months, it’s a sign that the wrong people are managing the process.

By following a systematic approach, you can:

  • Schedule the EUO within a few weeks.
  • Obtain all necessary documentation in one sitting.
  • Ensure the claim moves forward without delays.

Myth #2: The EUO Process Is Complicated

The EUO process is often made to seem more complex than it truly is. In reality, it consists of five straightforward steps and is consistent across different jurisdictions and claim types. The idea that EUOs require special rules or procedures depending on the state or claim type is a misconception.

A streamlined EUO process:​

  • Works uniformly across all jurisdictions, except for slight variations in PIP laws.
  • Applies the same principles to all types of claims, from auto to homeowners to aviation.
  • Avoids unnecessary complications introduced by external parties, like defense counsel.

Myth #3: The EUO Process Delays Claims

When handled correctly, the EUO process does not delay claims—it accelerates them. By demanding an EUO, you:

  • Activate protection for the company.
  • Require the insured to provide information and documentation promptly.
  • Clarify discrepancies in one focused session, reducing the need for additional follow-ups.

Delays are caused by inefficient practices, not by the process itself. Proper training ensures that your EUOs are systematic and effective.

Conclusion

The EUO process is not the problem—it’s the solution. When done correctly, it is consistent, efficient, and fair, regardless of jurisdiction or claim type. By dispelling these myths, you can leverage the EUO process to protect the company, deter fraud, and resolve claims quickly and effectively.

Ready to simplify and streamline your EUO process? Let’s get started.

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Danny Vazquez

Danny Vazquez is the National EUO, LLC CEO.

Danny is a central leader on Claims, Investigations and EUOs in the insurance and legal industries.

​As CEO, Danny took the knowledge and insights gained throughout his 25 plus years legal career to establish National EUO as the Nation's leading company on EUO services and EUO training.

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