The Most Powerful Investigative Tool in Claims: It’s Not the EUO
When I first called the Examination Under Oath (EUO) the most powerful investigative tool in one of our early training sessions, I was met with resistance. Someone stood up, visibly upset, and said, “No, it’s not the EUO—it’s me!”
And you know what? They were absolutely right.
The Truth About Investigative Tools
As claims professionals, you are the most powerful investigative tool your company has. It’s not the EUO, the recorded statement, or any other available resource. These tools are just that—tools. What makes them effective is you:
- Your ability to ask the right questions.
- Your understanding of the process.
- Your judgment in deciding when and how to use these tools.
That’s why equipping you with the right knowledge is critical.
Why Training Matters
The Examination Under Oath is an incredibly effective tool—but only when handled by someone who knows its full purpose, protection, and process. That’s where training makes all the difference.
After completing this training, you’ll have:
- The Highest EUO IQ: Unless you’re dealing with someone who has also gone through our EUO training, you’ll be the most knowledgeable person in the room.
- Confidence in Your Role: Whether you’re conducting or overseeing an EUO, you’ll know exactly how to approach it with purpose and precision.
- A Comprehensive Understanding: From EUO fundamentals to advanced applications, you’ll have the tools and insights to handle EUOs effectively.
This isn’t about boasting; it’s about recognizing what the company is doing for you. By providing this training, they’re giving you knowledge and skills that even seasoned SIU professionals at other companies might lack.
Your Role in the Process
Ultimately, the success of an EUO depends on you. With the right mindset and preparation, you’ll approach every EUO as a straightforward, matter-of-fact process:
- Understand the Policy: Know what the EUO is under the policy and its purpose in the claims process
- Execute with Confidence: Use your training to handle the EUO efficiently and effectively.
- Leverage the Tool: Combine your knowledge with the EUO’s capabilities to gather the necessary information and documentation.
Conclusion
The Examination Under Oath is a powerful tool—but it’s only as effective as the person using it. That’s why your role is so important. Through this training, you’ll gain the skills, confidence, and knowledge to make EUOs an integral part of your investigative process.
Ready to unlock your full potential as the most powerful investigative tool in your company? Start with mastering the EUO.
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- Purpose: It's not just a fraud fighting tool.
- Protection: The claim, company and even against bad faith.
- Process: Should take only 2-3 weeks if properly executed.
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- Build a lucrative practice and have time freedom to purse other passions.
Danny Vazquez
Danny Vazquez is the National EUO, LLC CEO.
Danny is a central leader on Claims, Investigations and EUOs in the insurance and legal industries.
As CEO, Danny took the knowledge and insights gained throughout his 25 plus years legal career to establish National EUO as the Nation's leading company on EUO services and EUO training.
*IMPORTANT: We can not and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to hold us liable for your decisions, actions or results, at any time, under any circumstance. Be sure to read our full terms, conditions, and disclaimers.
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