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Statement Training

We empower insurance professionals to effectively handle or oversee statements, including EUOs and recorded statements, driving efficiency, reducing costs, and maximizing their full benefits and protections.

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Schedule a FREE strategy session to discuss your statement process.

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Statement Programs

All of our programs are tailored and developed to train you on the latest practical insights and strategies that work today!

Statement Training

The Perfect Statement™ is a proven 11-step framework that gives claims, investigation and legal professionals the confidence and clarity to take complete, clear, and reliable statements, every time.

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EUO Training

Master the EUO fundamentals to take advantage of all the benefits and protections only the EUO can provide, and employ the right EUO strategies and procedures during your pre, conducting, and post EUO process.

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Statements Consultant

Find out where your statement process is breaking down and how to fix it. We help you build an efficient, compliant program so your entire team conducts every statement the same way, seamlessly.

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Why are we qualified?

We conduct EUOs and statements on a weekly basis and have been doing it exclusively for over two decades.
If you have questions, we have answers!

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“Formal statement training helps reduce the inherent risk and supports the accurate resolution of claims. Conducting statements is a skill you only become proficient at by experience and education. The depth and breadth of knowledge and experience by Danny makes the training highly credible for the student and for the organization.”

- J.M., Sr. SIU Process Director

Statement Training Program

The Perfect Statement™ is a proven 11-step framework that empowers you with practical strategies, systems and tools to master conducting confident, concise, and comprehensive statements.

  • Highlights: A series of lessons that build on each other, from how to prepare, conducting best practices and systems, to what to do at the end, and all the critical steps in between. Build rapport and structure from the start, flow with the conversation while staying grounded, and capture complete, clear, and reliable information in recorded statements, interviews, or live conversations.
  • Participants: Claims, investigation and legal professionals, from beginners looking for a place to start to seasoned statement takers looking to advance their skill set. For individuals, entire teams, or company-wide alignment and onboarding.
  • Format: Available online or in-person.

Most professionals taking statements have no formal training, just a checklist or outline. This framework transforms chaos into clarity with a repeatable, defensible process for taking statements in any claim.

EUO Training Program

Equips you with essential knowledge and advanced strategies to harness the full benefits and protections of EUOs and master the EUO process, ensuring it runs smoothly for both the company and customers.

  • Highlights: Covers two parts. EUO Compliance: EUO fundamentals, dispelling myths, insights, best practices, and advanced strategies. EUO Practice: the pre, conducting, and post EUO process, from decision-making to file closure, with best practices, pitfalls and all necessary tools.
  • Participants: Claims professionals, leaders, EUO Examiners, SIU, House Counsel, Claims Counsel, outside Counsel, and others involved in EUO assignments, oversight, or claims decisions.
  • Format: Available online or in-person.

Whether in-house or outsourced, you are responsible for ensuring fair treatment of customers and proper EUO procedures. You'll have a streamlined and aligned EUO process, while avoiding confusion and liability.

Statements Consultant Program

Assess and streamline your statement processes, including EUOs and recorded statements, ensuring compliance, efficiency, and cost-effectiveness, whether in-house or outsourced.

  • Highlights: Identify inefficiencies and risks, receive expert guidance to avoid pitfalls and enhance compliance, and get a "Statement Process Blueprint" for optimal performance.
  • Participants: Companies aiming to improve statement practices, including SIU, Claims departments and legal teams.
  • Outcome: Establish a successful statement process to fully utilize its protections and benefits.

Contact us to schedule a complimentary strategy session to outline your needs, discuss program options and how to easily get started.

WHAT PEOPLE ARE SAYING

Why Implement These Programs?

5 stars
“Terrific step-by-step statement process”

This training was terrific because it gave step by step instructions for the statement process from start to finish as well as role playing skits. It gave a new perspective and reinforcement on essential tenets of statements and procedures/standards.

- Susana R., SIU
5 stars
“A powerful statement process that protects the company without over-burdening the insured!”

This is the first time that the statement process has been fully explained and why it is such an important and powerful tool that can protect the company without over-burdening the insured. This program shows a non-confrontational and more agreeable approach for statements. With the knowledge of this course we can use the same systematic approach for everyday recorded statements.

- Michael R., Claims Mgr.
5 stars
“Mandatory statement training for claims and SIU”

Trainers were people who conduct EUOs and statements themselves and have a lot of real-world experience to reference. I think this class is about more than just EUO. A significant portion of the principles learned can be applied to any type of statement we do.

- Perry D., Claims Mgr.

A Message From Our Founder

Danny Vazquez

How would you describe your statement process?

If it’s anything less than "a well-oiled machine," you’re in the right place.

We recognized the need for up-to-date, practical statement training after working with thousands of claims professionals nationwide.

Our Statement and EUO Training programs cater to companies, SIU teams, and claims professionals through in-person and online training sessions covering essential statement and EUO fundamentals and practices.

With feedback from participants, we continuously improve our training to ensure compliance and protection.

Get guaranteed, up-to-date statement training today!

Contact us to maximize your statement benefits and minimize your risk!